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About us

The home hearing care experts
We cover 85% of mainland UK
Over 20,000 satisfied patients
Free aftercare for life
Money back guarantee

Who are Hearfocus?

We are the UK’s experts in home hearing care, with over 20,000 satisfied patients.
We’re an independent, domiciliary, (meaning we visit your home and you don’t have to visit a clinic), hearing health care company with nationwide hearing aid audiologists and we cover 85% of mainland UK.

Why choose
home hearing care?

The benefit of us coming to you, rather than you needing to visit a hearing clinic, like many hearing aid providers, is that apart from the obvious convenience factor, hearing clinics have sound treated hearing test rooms. Sounds great, except they are an artificial hearing environment without background noise, TV and the familiar sound environment that you are probably struggling to hear in every day.
We find that testing your hearing in your own environment, offers the best hearing comparison for you and means we’re able to address your specific needs in a more holistic way. We also encourage you to have a family member or friend in your home with you, so you can experience hearing a familiar voice during your hearing assessment.
We offer free hearing tests, advice on an extensive range of hearing aids, free aftercare for life, servicing and repair. All from the convenience and comfort of your home, though much of the aftercare and servicing you need when you choose us for your hearing aids, can also be done remotely from our patient support team and your local hearing care specialist with remote assist.

Why choose

  • All our hearing aid audiologists are Health and Care Professions Council (HCPC) qualified.
  • Because we’re independent, we recommend hearing aids based on what’s best suited to your individual hearing loss and your specific needs. Not based, unlike many, on what manufacturer we’re tied to.
  • We offer a range of over 400 cutting-edge hearing systems, including rechargeable aids that do not need batteries, and aids that sync with most Bluetooth devices, from all the leading manufacturers, including Resound, Starkey, Signia, Widex, Oticon, Benarfon, Phonak and Unitron.
  • All our hearing tests are completely FREE and without any obligation.
  • We take the time to understand your difficulties and needs so we can provide the very best bespoke solution for you.
  • We offer a 30 day moneyback guarantee on all our hearing aids.
  • We give a minimum 2 year warranty on any hearing aid, and in most cases, a 5 year warranty.
  • Lifetime 5 star aftercare service is absolutely FREE with us, including regular hearing care assessments, and servicing of your hearing aids as and when needed.
  • We offer interest free payment plans if you need a little extra help.
  • We will deliver your hearing aid batteries direct to your door by mail order – quickly and fuss-free.
  • Our friendly patient support team and health care assistants are all UK based.
  • We offer home visits before AND after you buy your hearing aid from us, unlike many hearing aid providers.

Book your FREE home hearing test today

What our patients say about us

Visit Trustpilot to read the great reviews our patients have left about us and the service they’ve had.

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    0800 085 0688